Faq

IMG 3114
- Opening days and hours

Is the left-luggage office open on Sundays and holidays?
Yes, we are open 365 days a year.

What are the opening hours of the left-luggage office?
We are open from 9am to 9pm all year around.

Is it possible to pick up my luggage outside of opening hours?
Yes it is possible to collect your luggage until 23pm, but only if requested in advanced and for a additional 30 euro

- Prices
How much does it cost to leave my luggage?
The Price is minimum 4 euros per baggage every 3 hours. This includes the insurance and the locker. Take a look at our price section on our website for more detailed information.

Do the prices change according to the size of the baggage?
For bags and suitcases up to 60 cm high there is a single Price, for any baggage exceeding this size or special baggages please refer to our Price section of the website.

When do we pay for the service?
You can pay when you register your luggage at CITY LOCKER and in the event that you exceed the established duration we will adjust the receipt and you can pay the extra duration when you come and collect your luggage.

How can I pay for the service?
You can pay by credit card (VISA or MASTERCARD) or cash.

- Safety:
Will my luggage be safe?
Our left-luggage office is absolutely secure and protected by alarm systems directly connected to the police and private security central.
Is my Luggage insured?
Yes, each piece of luggage is insured by insurance company.

What does the insurance include?
Each piece of luggage is insured against damage, loss and theft for a total amount of 150 euro per piece of luggage. The insurance is included in the price.

- Services
Is there Wi-Fi access or computers from which I can print?
Of course! Our left-luggage office has Wi-Fi access in order for you to connect your electronic devises. As for computers,you can hire our Your « Office » service and use our computers to surf the net or print.

Is there a bathroom or area where I could change?
Yes! We thought that you might need to change after a long day of enjoying the streets and sites of Granada in order to start the rest of your journey comfortably.

- Contact details
Is it necessary to book in advance?
No, you can directly come to Plaza de las descalzas,3, There will always be room for your luggage.

How can I contact the left-luggage office?
The easiest way to get in touch with us is through our webpage, our Facebook page, by sending us an email at:

info@CITY LOCKERgranada.com


+ 34 958194799 (from 09.00 until 21.00)
+ 34 661123045 and +34 630263856

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